Frequently Asked Questions

Where is Turn-Key Storage?
5530 Dortches Blvd
Rocky Mount, NC 27804

What are the office hours?
Monday - Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 2:00 PM
Saturday - Sunday: Closed

What are the access hours?
24/7 Access

What documentation is required to rent a unit?
Present a valid government-issued ID, such as a driver’s license, passport, or state ID.

How do I rent a unit?
You can rent or reserve a unit online or contact us if you need assistance with the rental process.

Do I have to commit to long-term storage?
Benefit from our flexible month-to-month lease options. Whether you need short or long-term storage, we've got you covered.

How can I settle my storage payments?
Simply pay your storage bill online using a debit or credit card.

Are there restrictions on items I can store?
Certain items are not allowed for storage, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustibles, or liquids.